This Privacy policy has been drafted in terms of section 51 of the Promotion of Access to Information Act 2 of 2000 (“PAIA”) as amended by the Protection of Personal Information Act 4 of 2013 (“POPI”).
This policy reflects the privacy practices of WRITE AND SHINE PR AND MEDIA COACHING REGISTERED UNDER THE NAME MEEK PEOPLE (Registration number: 2016 /194394/07, a company governed by the laws of the Republic of South Africa with its registered office in Stellenbosch, Cape Town. ('we', 'us', 'our'). We have a digital footprint in the form of a website at www.writeandshine.co.za and all of its associated domains.
By submitting your personal/companies data manually or in electronic form to us in connection with the Website you give your consent that all personal data that you submit will be processed by us in the manner and for the purposes described below. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
If you have any questions at all about this policy or the Website, or about how we use and process your personal information, please do not hesitate to contact us by e-mail at [email protected] or per whatsapp +270609760770
We are committed to protecting the privacy of the users of our Website. We are the sole owner of the information collected on the Website. We will not sell, share, or rent this information to others in ways different from those disclosed in this statement.
We collect information from you at several different points on the Website.
By submitting your information, you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the Website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the Website will constitute your agreement to any such changes.
When you submit personal information about making a payment via the Website, such personal information is encrypted and protected with encryption software that lets your browser automatically encrypt data before you send it to us. While on a secure page the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
Write and Shine may transfer personal information to a third party who is in a foreign country in order to administer certain services, but may only do so subject to the provisions of POPI. For example for PR and Media purposes such as events/magazine releases and social media posts, which may be inside or outside South Africa. Thus internal cross-border transfers, as well as external cross-border transfers of information are envisaged, subject to the provisions of POPI.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
We may disclose your information to third parties in the following circumstances, where:
• you consent to such disclosure;
• we are legally required to do so by regulatory or law enforcement authorities;
• we, in good faith, believe it necessary to protect the personal safety of users or the public;
• we (in whole or in part) merge with, or are acquired by, another business. If this happens, we may share any information or data that relates to you with any party who acquires all or part of the business; and/or
• we are the subject of insolvency proceedings, whereby information may be disposed of in such a way as required by the courts.
We may share aggregated demographic information with our partners, clients and advertisers. This is not linked to any personal information that can identify any individual person.
We may partner with another party to provide specific services. When you sign up for these services, we will share names or other contact information that is necessary for the third party to provide these services.
These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We may also use such aggregated information and statistics for monitoring the Website usage in order to help us develop the Website and our services and may provide such aggregate information to third parties.
A cookie is a piece of data stored on your hard drive containing information about you. Usage of a cookie is in no way linked to any personally identifiable information while on the website. Once you close your browser, the cookie simply terminates. For instance, by setting a cookie on the website, you would not have to log in a password more than once, thereby saving time while on the Website. If you reject the cookie, you may not be able to use every function of the Website. Cookies can also enable us to track and target your interests to enhance your experience of the Website. Some of our business partners use cookies on this Website (for example, advertisers). However, we have no access to or control over these cookies.
We use IP addresses to analyze trends, administer the website and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
The Website contains links to other Websites. Please be aware that we are not responsible for the privacy practices of other Websites. We encourage you to be aware when you leave the Website and to read the privacy policies of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by us on the Website.
We may occasionally send out newsletters, offers or alerts to our members. We may also wish to provide you with information about special features of our Website or any other service or products we think may be of interest to you. At any time, you can alter your personal profile on the Website to disable any further emails.
From time to time the Website may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as postcode or age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use of and satisfaction with this Website.
PAIA is an act that was passed to give effect to the constitutional right, held by everyone in South Africa, of access to information which is held by the State or by another person and which is required for the exercise or protection of any right. Where a request is made in terms of PAIA, the body to which the request is made is obliged to give access to the requested information, except where the Act expressly provides that the information may or must not be released.
It is important to note that PAIA recognizes certain limitations to the right of access to information, including, but not exclusively, limitations aimed at the reasonable protection of privacy, commercial confidentiality, and effective, efficient and good governance, and in a manner which balances that right with any other rights, including such rights contained in the Bill of Rights in the Constitution.
POPI was enacted in November 2013, to promote the protection of personal information processed by public and private bodies. POPI amended certain provisions of PAIA, balancing the need for access to information against the need to ensure the protection of personal information.
'Client' refers to any natural or juristic entity that receives services from Write and Shine. This includes prospective clients who submit applications Write and Shine, but which or who ultimately do not become Write and Shine clients.
Client related records include:
• Records provided by a client to a third party acting for or on behalf of Write and Shine;
• Records provided by a third party;
• Records generated by or within Write and Shine relating to its clients;
• Correspondence with a client that is implicitly or explicitly of a private or confidential nature
• Records pertaining to a client retrieved from 'other sources', such as any credit bureau or credit providers industry association.
These records include, but are not limited to, the records which pertain to Write and Shine's own affairs. These include:
• Financial records;
• Operational records;
• Information technology;
• Communication;
• Administrative records, such as contracts and service level agreements;
• Product records;
• Statutory records;
• Internal Policies and procedures; and
These records include:
• Records held by Write and Shine pertaining to other parties, including without limitation, financial records, correspondence, contractual records, records provided by the other party (for example third party beneficiaries or employees of a client), and records third parties have provided about Write and Shine's contractors / suppliers.
• Write and Shine may possess records pertaining to other parties including, but not limited to, contractors, suppliers, and service providers and such other parties may possess records that can be said to belong to Write and Shine.
In terms of POPI, data must be processed for a specified purpose. The purpose for which data are processed by PERKALOO will depend on the nature of the data and the particular data subject. This purpose is ordinarily disclosed, explicitly or implicitly, at the time the data are collected."
Write and Shine processes third party records for business administration purposes and marketing.
Depending on the nature of the data, Write and Shine may supply information or records to the following categories of recipients:
• Marketing Purposes, for example magazines, podcasts interested in the client's work with consent of the client.
Write and Shine may transfer personal information to a third party who is in a foreign country in order to administer certain services, but may only do so subject to the provisions of POPI. For example, market research may be conducted by a company within the Write and Shine group and / or by a contracted research and survey provider, which may be inside or outside South Africa. Thus internal cross-border transfers, as well as external cross-border transfers of information are envisaged, subject to the provisions of POPI."
Write and Shine takes extensive information security measures to ensure the confidentiality, integrity and availability of personal information in Write and Shine’s possession. Write and Shine takes appropriate technical and organizational measures designed to ensure that personal data remain confidential and secure against unauthorized or unlawful processing and against accidental loss, destruction or damage.
Write and Shine may refuse a request for information on the following basis:
• Mandatory protection of the commercial information of a third party, if the record contains:
o Trade secrets of that third party;"
o Financial, commercial, scientific or technical information which disclosure could likely cause harm to the financial or commercial interests of that third party; and
o Information disclosed in confidence by a third party to Write and Shine, if the disclosure could put that third party at a disadvantage in negotiations or commercial competition.
• Mandatory protection of confidential information of third parties if it is protected in terms of any agreement or legislation;
• Mandatory protection of the safety of individuals and the protection of property;
• Mandatory protection of records which would be regarded as privileged in legal proceedings;
• The commercial activities of Write and Shine, which may include
o Trade secrets of Write and Shine;
o Financial information which, if disclosed, could put Write and Shine at a disadvantage in negotiations or commercial competition;
o A computer program which is owned by Write and Shine and which is protected by copyright."
• The research information of Write and Shine or a third party, if its disclosure would disclose the identity of the institution, the researcher or the subject matter of the research and would place the research at a serious disadvantage;
• Requests for information that are clearly frivolous or vexatious, or which involve an unreasonable diversion of resources shall be refused.
A requester is any person making a request for access to a record of, or held by, Write and Shine. The requester is entitled to request access to information, including information pertaining to third parties, but Write and Shine is not obliged to grant such access. Apart from the fact that access to a record can be refused based on the grounds set out in paragraph 9 above, in order to successfully access information the requester must fulfill the prerequisite requirements for access in terms of PAIA, including the payment of a request and access fee.
Payment details can be obtained from Write and Shine and can be made either via a direct deposit, . Proof of payment must be supplied when a Request is submitted.
The following fees are (or may be) payable:
• Service Fee
Write and Shine does not have internal appeal procedures. Therefore, the decision made by Write and Shine is final. Requesters who are dissatisfied with a decision of Write and Shine will have to exercise external remedies at their disposal.
All complaints, by a requester or a third party, can be made to the Information Regulator or a court, in the manner prescribed below.
The requester or third party, as the case may be, may submit a complaint in writing to the Information Regulator, within 180 days of the decision, alleging that the decision was not in compliance with the provisions of PAIA.
The Information Regulator will investigate the complaint and reach a decision - which may include a decision to investigate, to take no further action or to refer the complaint to the Enforcement Committee established in terms of POPI. The Information Regulator may serve an enforcement notice confirming, amending or setting aside the impugned decision, which must be accompanied by reasons.
An application to court maybe brought in the ordinary course. For purposes of PAIA, any reference to an application to court includes an application to a Magistrates’ Court.
If any information regarding you requires to be corrected, updated or changed it is your responsibility to advise us of the required amendments. If you inform us that you no longer desire our service, we shall correct, update or remove your personal data provided to us.
After completion of your transaction, your payment details will not be held on our records and are stored with our PCI compliant payment provider. Please note, an archive copy of any information provided to us may be retained by us for our records and for audit purpose.
If you have any questions at all about this policy or the Website, or about how we use and process your personal information, please do not hesitate to contact us by e-mail at [email protected], or, alternatively, send a whatsapp in writing to: +270609760770
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